Choose a work sample test, assessment center, or situational test. Would you recommend using your choice for a call center customer service representative/entry level? Why or why not?Discuss

Question 1
Choose a work sample test, assessment center, or situational test. Would you recommend using your choice for a call center customer service representative/entry level? Why or why not?
Question 2
Discuss the advantages and disadvantages of integrity testing. What does the research say about its effectiveness?

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