MGMT 3400 Case
4: Apple Case Update MaterialThe following collection of articles are in regards to events concerning Apple beyond those covered within the case itself. Links to Articles:Update article
1: Apple’s ethics issuesUpdate article
2: Apple versus fair phonesUpdate article 3: Apple and FoxconnUpdate article
4: Apple and secret trackingUpdate article 5: Apple and secret trackingUpdate article
6: Apple’s slowing iPhones speedUpdate article 7: Requested to unlock
2 iPhonesUpdate article 8: Apple would not unlock iPhonesThe main case is included. Focus your reading on the case for the most information about Apple.
In addition, read the included articles for more up-to-date information on Apple, and provide answers to the following questions:CASE QUESTIONS
1.What are the ethical (or unethical) activities that Apple has been engaged in, either directly or indirectly? How do you think Apple has handled the various ethical issues that it has faced in the past?
2.Explain how Apple’s philosophy and organizational culture have impacted how it handles ethical decisions.
3.Apple won first place as the World’s Most Admired Company, yet it was discovered that the company was collecting data on customers without their knowledge. Apple then claimed it stopped, yet continued collecting data despite claiming it has disabled the features. Why do you think the company continued to be held in high esteem and does this respect for the company provide more free reign to commit unethical actions?
4.Why is Apple’s industry so competitive and how could this affect the ethical risk in Apple’s operations? What effect did Apple’s deal with Google, Adobe and other large companies – the deal in which the companies informally agreed not to recruit one another’s employees – have? Who were the stakeholders affected by this agreement?
5.How much responsibility does Apple bear for its suppliers’ unethical actions? How much responsibility does Foxconn bear for the events within its factory given the pressure put on it by Apple to meet production goals? What are Foxconn’s specific responsibilities? What are Apple’s specific responsibilities?
6.Do iPhone (and other Apple product) buyers share responsibility for any mistreatment of people by Foxconn (or any other company, not just the Apple case) by buying iPhones, given that they could purchase other company’s products, boycott, and/or demand changes?
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