Describe why MI is an essential skill for health care management professionals.

Purpose
The Motivational Interviewing (MI) program’s primary purpose is to help healthcare professionals that are patient-facing to strengthen their skills in MI for optimal patient interactions. The modules found in this program teach MI fundamentals in the utilization of Patient-Centered Counseling skills and facilitate continued development to achieve MI’s genial practice. The goal of MI is to get the patient to reach the desired behavior change(s).

Objectives
It is the responsibility of Instructor(s), Facilitators(s), and Coaches/Managers that learners are meeting the prescribed learning objectives listed at the starting point of each lesson within the instructor’s manual. The program objectives are as follows:
Describe why MI is an essential skill for health care management professionals.
Define MI at the layman, practitioner, and technical levels.
Articulate the history and development of MI.
Articulate the Spirit of MI.
Explain the dual expertise model.
Explain the patient-centered model by Carl Rodgers.
Explain the four MI strategies: REDS.
Define engagement.
Understand and identify a righting reflex.
Explain engagement and disengagement.
Articulate and demonstrate the core interviewing skills: OARS.
Understand the roadblocks to active listening.
Define focusing.
Identify the three focusing scenarios.
Describe how to develop SMART goals.
Describe the dual expertise concept.
Describe the information exchange strategy of elicit-provide-elicit
Define evoking.
Define change talk.
Identify member change talk.
Understand how to handle sustain talk.
Understand practical use of the readiness ruler.
Recognize member readiness for change.
Develop a change plan per member readiness.
Consolidate commitment through strengthening commitment and supporting change.

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