Explain the importance of nonverbal communication and identify six major categories of nonverbal expression.

Identity major collaboration technologies,and explain how to give constructive feedback

List the key steps needed to ensure productive team meetings and identify the most common meeting technologies.

Describe the listening proces and explainhow good listeners overcome barriersat each stage of the process.

Explain the importance of nonverbal communication and identify six major categories of nonverbal expression.

Explain the importance of business etiquette and identify three key areas in which good etiquette is essential.

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