1. Critically evaluate the key issues of operations and scheduling within airlines and appraise the various factors that affect the operations and management of international and regional airlines, as well as the functions, processes and relationships of airline operations

The Scenario Description
Airline check-in options and procedures may vary among airlines globally. Some of the check-in procedures could be less efficient than others, especially when the time between departing flights is reduced.

In general, any delays eventually affect departures, passengers’ waiting time and service levels.

In this scenario, LIV1 airline operates in a local airport. This airline has its own regulations to run and manage its check-in area. This includes the way that passengers wait in terms of queue layout, resources used at each check-in counter etc.

 

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