Select a real world healthcare delivery system or healthcare organization.
The intent of this assignments is to research and apply your learning and application of the course material in Weeks 1-4 through objective analysis and critical thinking of this organization’s quality mission, voice of customer initiatives, and outcomes.
The analysis paper should be well thought out, precise in content, presented in a logical flow, etc. while using academic rigor.
Required Content:
Introduction to present a comprehensive overview of the paper as required by APA guidelines (no heading). Your introduction should clarify the topic of the paper and the focus of the analysis is specific.
Present an overview of the healthcare delivery system organization including specific operational data (bed size, outpatient or inpatient data, accreditation, certification, licensure, etc.);
describe the scope of services provided; executive and quality leadership (no names, just titles and area of responsibility).
Describe how quality is viewed, defined, and measured by this organization. Be specific.
Also, include at least 2 key quality topics learned thus far in Weeks 1-4 such as:
leadership, systems including process orientation and implementation strategies, quality tools and strategies, clinical processes, voice of customer focus, etc. into the body of the paper to support your analysis of healthcare quality by your selected organization.
Be sure they are all clearly tied in to your particular setting and there is clear interpretation of your evidence.
A conclusion should summarize the paper without introducing new information.
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