How to improve a process?
CASE STUDY
You work at Pfizer as Lean Operations Manager.
You have been appointed as PM to a task force to improve the HR process at the recruitment and post-employment level.
You have decided to organize a workshop to work on this project and find solutions.
Your solution is intended to be implemented in all the countries where the group has operations.
Prepare a report with recommendations, proposed solutions, additional questions, or investigations needed for the top management.
You have identified that we are facing the following problems during the recruitment phase:
It takes us too long to hire new employees
In 30,26% of the cases the recruited employee is not a good fit for the role
You have identified that we are facing the following problems during the post-employment phase:
The company is struggling at getting back all its assets.
Data: In China per year 400 computers are not returned by leaving employees.
The IT team report says that 12,5% of former employees:
Had wrong right level accesses.
Still have access to some data.
QUESTIONS
How do you plan to solve those issues?
Detailed strategy. (step-by-step)
Who are your stakeholders?
Who is in the meeting for the workshop?
How do you concretely solve those issues?
What are the improvements in the process?
What is your use of the technology?
Do you apply any PM framework or methodology?
Do you require any additional data? What and why ?
What is the basic business case of this project if implemented?
Last Completed Projects
| topic title | academic level | Writer | delivered |
|---|
