Produce a document detailing a concept note about how to implement a process change within a particular company specialized in the manufacturing of agricultural equipment.

Process improvement –

Concept note Words count: 800.

The aim of this order is to produce a document detailing a concept note about how to implement a process change within a particular company specialized in the manufacturing of agricultural equipment.

This concept note should include the following:

-Introduction: ….

-Problem statement: ….

-Possible solution(s) to this problem: ….refer to the attached file “Initial thoughts” for additional information. You are welcome to add any relevant suggestion.

PS: 1-This order is the initial part, other orders will follow.

2-Chose a relevant title for this concept note. I think this title would be used for the subsequent dissertation. 3-Initial thoughts: With reference to the customers service with this particular company (purchases, claims, RFI, communication, …) there is a problem with response delays, long chain of approvals, extended email trails, …

The existing process is complicated, too many approvals needed, emails are not only targeting the relevant people but include senior managers which is a burden as their approval process should be requested only when everything is in order. Those are the origin of: waste of time, extended effort, and financial penalties in case of delays.

In some cases, orders were cancelled. So, the aim of this research is to provide some kind of solution to this problem by improving the existing process(es).

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