Describe a time when a client was rude or verbally abusive to you. How did you react?

Discussion Topic
intervene in the most appropriate manner.
After watching a segment regarding a violent client at Bellevue Hospital, answer the questions below. It’s not necessary to critique the staff in the video, just think of how you might respond.

Violent Client at Bellevue Hospital Video

• Describe a time when a client was rude or verbally abusive to you. How did you react?

• What skills were necessary to maintain a professional, caring, therapeutic relationship?

• How did you best communicate with this client?

• What did you learn from this experience?

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