How does technology particularly connected devices influences the hospitality industry?Explain

Technology in the hospitality industry

Description

Comprehensive literature review of customer behavior theories, all the tech used in the hospitality industry, and how tech can help in time of crisis/pandemic.

The aim of this research is to answer these questions:

1. How does technology particularly connected devices influences the hospitality industry?

2. How can technology be used to increase customer satisfaction during the time of health crisis?

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