Review the attached Job Description and set out how you would successfully plan, organise, resource and execute the digital learning and hands-on training programmes of the cohorts, influencing and engaging key stakeholders as part of your strategy.

Task (role of Manufacturing Training Lead Pharmaceuticals)

The business plans to bring in 50 new members of staff, spread out across various steriles technician roles in C100, C10K and Inspection & Packing during October and November. Review the attached Job Description and set out how you would successfully plan, organise, resource and execute the digital learning and hands-on training programmes of the cohorts, influencing and engaging key stakeholders as part of your strategy. The presentation should clearly show how this will be achieved whilst maintaining the ongoing production commitments of the facility.

1. JOB PURPOSE STATEMENT (Briefly state job’s overall objective)

Lead on all technical and compliance training requirements within Manufacturing. Responsible for creating, implementing and maintaining training plans that ensure that all staff have the training, skills and knowledge to meet production volume targets and associated timelines per rolling financial year

JOB ACCOUNTABILITIES (Describe the important end results you are expected to achieve. Start with the most important, number each one separately)

1. Accountable for the planning of all technical and compliance training in Operations (Manufacturing, Fill Finish, Inspection and Packaging), including the allocation of internal trainers to train existing and new employees.
2. Create and continuously manage the Training Resource Schedule in order to meet production volume targets and associated timelines under the direction of the IML.
3. Design and deliver an Internal Trainer Development Programme to up-skill subject matter experts, teams in trainer effectiveness techniques, and therefore develop a wider pool of internal trainers.
4. Work closely with the Internal Manufacturing Lead and other key stakeholders to identify up-skilling projects (based on both current and future priorities) and create and manage the training projects effectively to deliver Financial Revenues dictated by the S&OP process.
5. Own the Local Induction Process for all new starters into Operations (Manufacturing, Fill Finish, Inspection and Packaging).
6. Be the main local support route for Apprentices in Manufacturing.
7. Work with stakeholders within the Union, HR, L & D and Operations to review the current training matrix, make recommendations for improvement and implement a new version effectively.
8. Transition recording of practical training activities from paper records to digital.
9. Produce and deliver monthly Manufacturing Training activity pack for Head of L & D and Internal Manufacturing Lead.
10. As a senior departmental member the job holder will actively contribute to the routine operational use of, and input to, the site Pharmaceutical Quality System by providing functional guidance and support, ensuring the system is used according to defined procedure.

Decisions made by the job holder without reference to his/her Manager

1. Determining the technical and compliance training requirements of employees
2. Identifying which trainer to allocate to which employee / new starter
3. Exercising good judgment in how to deal with any minor issues within Apprentice pool
4. Operating in compliance to GxP and ALCOA+
5. Day-to-day decision making and prioritisations appropriate for the role Recommendations made by the jobholder, which would normally be accepted by the Manager

1. Changes to established processes to improve efficiency and / or compliance
2. Proposing additional SMEs to become part of the Internal Trainers pool
3. Recommending up-skilling projects
4. Changes to the local Induction process

JOB CONTENT (Taking each accountability stated in Section 4, describe how each is
achieved – making references to procedures within which you operate)

1. Create and actively manage the central training plans for Operations, ensuring that
technical and compliance training is pro-actively planned, delivered and recorded in
accordance with departmental procedures, working with internal trainers and supervisors to
ensure there is sufficient and allocated internal trainer resource.

2. Create and actively manage the Training Resource Schedule which links employee and new starter training requirements and associated timings to internal trainer resources, in order to ensure that departmental production volume targets are met in agreed timeframes.

3. Own a new Internal Trainer Development Programme by working with the Head of L & D,
Internal Manufacturing Lead and other stakeholders to identify subject matter experts that
can be developed in order to grow a wider pool of trainers that then feed into the internal
trainer resource.

4. Regularly meet with the Internal Manufacturing Lead and Department Managers to keep
abreast of skills gaps and future training challenges, in order to design, consult and deliver
up-skill programmes via internal resources and / or external expertise.

5. Plan and execute the Induction Process for all new starters into Operations, working
closely with all stakeholders including colleagues in L & D and HR to ensure a smooth onboarding
programme.

6. Be the main local support route for Apprentices in Manufacturing, supporting the education
programmes and working with associated managers and training providers to ensure
Apprentices are supported at local building level.

 

7. Consulting with all key stakeholders, review and make recommendations to improve the
approach and reward mechanisms for the training matrix. Gain agreement from all parties
and manage the change process effectively, engaging with all stakeholders and communicating new approach in line with best practice.

8. Work with the Head of L & D and Corporate IT team to transition recording of practical training activities from paper records to digital, incorporating trainer sign-off processes. Update any associated departmental procedures accordingly.

9. Produce monthly summary of Manufacturing Training activity for Head of L & D and Internal Manufacturing Lead, in order to raise awareness of contributions and gain further support for initiatives.

10. Support to, and operational use of, the Pharmaceutical Quality System will be achieved by monitoring and maintaining the integrity of the Pharmaceutical Quality Systems, through implementation of improvements and ensuring all direct reports engage with and utilise the system in accordance with defined procedures.

The job holder will participate in the provision of; all metric data, and associated required information essential for the Quality Management Review relating to their functional area and contribute to improving the effectiveness of the system by reporting on its performance.

In addition they will actively participate in and promote continuous improvements to products, processes and the Pharmaceutical Quality System, through identification and delivery of such enhancements, with the aim of minimising patient, customer and business risks.

JOB CHALLENGES (Describe the most demanding or complex part of your work)

Actively managing the continual demands of creating and delivering training plans that are appropriately resourced in a fast-paced production environment that balances the need to train versus the need to meet production volume targets in tight timescales.

CONTACT WITH OTHERS

(What significant business contact do you have with others and for what purpose)
a) Internal
Internal Manufacturing Lead (directly reporting to)
Head of L & D (reporting to via dotted line)
L & D Consultant and L & D Co-ordinator as role also sits as part of wider L & D Team
Steriles Management to identify skills gaps and engage on change programmes
Steriles Internal Trainers to agree resourcing and develop new internal trainers
Steriles Apprentices to provide sufficient support and local Inductions
Quality Managers to collaborate on compliance training programmes
All other Steriles teams as required regarding training
External
Coleg Cambria for some interactions regarding Steriles Apprentices. Some external training providers when up-skilling projects are being delivered.

JOB KNOWLEDGE, SKILLS, QUALIFICATIONS AND EXPERIENCE

Able to create and execute clearly defined improvement plans that bring a real business benefit and improve training approaches Able to programme manage delivery of large scale training requirements across multiple roles and complexities, engaging others effectively and ensuring all stakeholders are aligned
Patient-focussed and operates consistently in compliance to GxP and ALCOA+
Good awareness of effective training techniques Professional in approach and is able to communicate effectively to a wide range of levels
Proven manufacturing experience and proven experience of leading others through change, including leading without authority Preferably holds a training qualification
Good awareness of existing training requirements within Steriles across all roles.

ADDITIONAL INFORMATION

The successful Job Holder would be able to quickly gain credibility with those working in Production, in particular, the internal trainers and subject matter experts and this could only be achieved with a manufacturing background and experience in similar roles.
The role is a hands on role to drive forward new ways of working for site up-skilling.

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