Identify, define, and explain the concepts of information technology governance and management apply best practices in information technology management and governance to make, defend, and justify an IT decision.

GG Freightways (GGFRT) IT Strategic Plan, Part 2

Before you begin this assignment, be sure you have read the “GG Freightways Case Study” and the feedback you received on your IT Strategic Plan Part 1 assignment. Also, be sure you have read the course content materials that have been assigned to this point.

Purpose of this Assignment

This assignment gives you the opportunity to apply the course concepts to complete the development of an Information Technology Strategic Plan (ITSP) to support the strategic direction of GG Freightways (GGFRT). This assignment specifically addresses the following course outcomes to enable you to:

identify, define, and explain the concepts of information technology governance and management
apply best practices in information technology management and governance to make, defend, and justify an IT decision.

IT Strategic Plan for GG Freightways

For the previous assignment, you developed Part 1 of an IT Strategic Plan for GGFRT. For this assignment, you will incorporate any needed changes resulting from the feedback you received on your Part 1 assignment and you will add Part 2.

Part 2 will include an IT project that you are proposing that GGFRT undertakes. This new project will be included in the IT Portfolio section of Part 2 and will be further described in a future assignment, the “IT Decision Paper.” The entire ITSP will be submitted as a single document for this assignment.

Assignment

First, you should make any changes to your Part 1 assignment, as indicated in the feedback you received. Then, you will develop Part 2 of the ITSP for GG Freightways (GGFRT), using the outline below, and add it to Part 1. A single, complete ITSP, with both Parts 1 and 2 will be submitted for this assignment. Note that Part 2 includes a project you are proposing that GGFRT undertakes. In addition to the course materials, at least one external resource (resource other than those provided in the class) must be used. Two or more cited references will earn top credit.

Use a separate References page to list just the references you have cited. Remember to use the APA formatting rules and correctly cite and reference your sources with APA format. Use the se this outline to build Part 2 of your IT Strategic Plan. Use the numbering and headings shown below.

Part Two

IT Strategies – Write four (4) IT strategies and explain how they align to one or more of the business strategies from ITSP #1, Section 1, including the compliance requirements, articulated in the Case Study. If these business strategies were not included in your Part 1 paper, you should add these strategies into Part 1 prior to submitting this assignment. When the full ITSP is submitted for this assignment, there should be a clear link between the business strategies in Part 1 and the IT Strategies in

Part 2. Provide at least one (1) internal IT strategy and two (2) business-enabling IT strategies and identify each as either and internal or business-enabling strategy. Refer to the reading on “Creating a Future Vision for the Chief Information Officer” for
an explanation of internal and external (business-enabling) IT strategies. IT strategies are not business strategic objectives but could be general IT initiatives (not specific projects) that support the business objectives from the ITSP #1.
Please complete the following table by copying/pasting it into your paper for this section:

IT Strategy (state the IT Strategy)

State the Business Strategic Objective from the ITSP #1 assignment, then Explain the Alignment of the IT Strategy in the first column to the stated Business Strategic Objective Internal/Business-Enabling (state the words “Internal” or “Business Enabling”)
Example: do not use but leave it in the table when completing this section.

Meet compliance requirements by updating current technology or developing/acquiring new technology to meet those mandates Business Strategic Objective: Meet FMSCA reporting requirements for driving hours by the company’s drivers
Explanation of the Alignment of the IT Strategy to the Business Strategic Objective: By acquiring or developing technology that will capture and store driver hours electronically, the company will be in compliance with FMSCA regulations and be able to provide this information upon request. Internal

Business Strategic Objective:

Explanation of Alignment of the IT Strategy to the Business Strategic Objective:
Business Strategic Objective:
Explanation of Alignment of the IT Strategy to the Business Strategic Objective:
Business Strategic Objective:
Explanation of Alignment of the IT Strategy to the Business Strategic Objective:
Business Strategic Objective:
Explanation of Alignment of the IT Strategy to the Business Strategic Objective:

IT Portfolio Roadmap – The overall IT Roadmap shows the systems that are currently in development or are planned to start within the time frame shown.  It is a summary of projects to support your proposed strategy.  You should review the case study and identify the new systems that the stakeholders are requesting or that GGFRT has decided to implement.  Each of these systems should be entered into the table below under the appropriate functional area, such as marketing or finance.  Then, the time frame for developing the system should be presented as a bar in the table.  The table covers a six-quarter time frame shown, with each quarter having three months. Thus, the six-quarter time frame looks out a year and a half into the development and implementation of the strategy. Of course, the entire implementation may take longer, but six quarters allows both short term and long term to be viewed at a glance. For purposes of this assignment, only the projected timeframes to develop the projects are
required. Assume that the beginning of Quarter 1 is today with the projects already in the development process. The table below is a sample only and shows the five functional areas of an example company and two systems for each area. To develop your roadmap, use a table like the one below to create a timeline; you can copy the table, insert the functional areas and systems that are discussed in the Case Study, and use ‘insert shape – rectangle’ to insert the bars showing the timeframes for development of each. The functional areas and projects in development, and their timeframes should be extracted from the Case Study. Be sure to include an introductory paragraph to explain the table that will follow. (You will have 3 projects that are in the current portfolio plus your proposed project from the next section, in your roadmap once it is completed.)

Projects by
Functional Area Qtr. 1 Qtr. 2 Qtr. 3 Qtr. 4 Qtr. 5 Qtr. 6
Sales
Sales Force Automation
Online Quoting
Product Development
Collaboration – Wikis, Blogs
Showcase Company Products
Marketing
Customer Experience
Marketing Analytics
Finance
Business Intelligence
Global Payroll
Technical Support
Network Upgrade
Data Center Move

Proposed Project: Next, (1) you will propose a new IT project to support at least one of the IT strategies in section 1 above and include it in the Table above. (2) Use a different color font to indicate this new project and insert it with the appropriate functional area in your table. In Section 3, (3) describe in a short paragraph how your proposed project will supplement the current IT development projects (systems in development) in supporting the business of GGFRT. That should include the three projects in the roadmap in the prior section. In a future assignment, you will use this project to develop an “IT Decision Paper”; therefore, you should look at that assignment to be sure the project you propose will be appropriate for that assignment as well. (You can propose a specific vendor package though it is not necessary. However, if you are incorporating an integrated solution, you should discuss the various features of the package that are appropriate for the study. Solutions such as backups, training of employees, utilizing social media, customizing packaging of products for storage and others involving Human Resources are not appropriate solutions for this assignment.) Refer to Case Study for ideas for a new project. This is a major part of the next assignment. Give this some thought.

Risk Management – (1) List and explain four (4) risks that Lance should be prepared to manage as he executes his plans. (2) What is the impact of the risk on GGFRT if not properly managed? (3) What risk management techniques can he use for each one to try to prevent and/or mitigate them (state: accept, reject, transfer or mitigate)? You must discuss specifics, related to the case study in your response.

This is a good area to do some external research – see what you can find on the web about IT project risks and risk management. (Review the document “IHS Guide to Risk Management” found under the Week 3 readings.) Complete (1), (2), (3) for each risk; list each risk separately in the format a. Risk 1, b. Risk 2, c. Risk 3, d. Risk 4, then the subsections (1), (2), (3). A source must be incorporated into this section for full credit.

Business Continuity Planning–
(a) List and explain the general steps Lance should take to develop a Business Continuity Plan for GGFRT so he can be sure that the most important systems will remain operational in the event of a catastrophe.
(b) Include who should be involved in its development and their roles, focusing on the BCP (not general company roles) of each position on the BCP team: these should be specific personnel from the case study.
(c) In addition, from the Case Study, identify what you consider the three most important systems currently in use at GGFRT along with justification of your choices.
(d) Based on the three systems chosen in (c), explain the specific steps Lance can take to ensure those systems continue to be available for GGFRT in the event of a local catastrophe.

(Review course materials on the Business Continuity Plan.)

The “right” and “wrong” answers have to do with whether or not you correctly incorporated the course concepts from the course and addressed all parts of the assignment. The project you propose is not as important as that it makes sense considering the course content and the Case Study. Use the Rubric below to be sure you have covered all aspects of the assignment.

Formatting Your Assignment

Avoid quotation where possible by paraphrasing ideas and findings from your sources into both your own words and writing style. Changing a few words but including most of the wording and structure from the original text of your sources is not acceptable. Verbatim text directly from sources is not acceptable, even if cited. The work of the ideas and the writing needs to be your own. If you do use verbatim text, you must use quotation marks even if you have cited the source.
Formatting: 1” margins, 12-point Times New Roman font.

In the ITSP #2 assignment, you are preparing the second assignment which also will include ITSP #1 and the feedback provided on the graded copy and scoring rubric. This should be added to the ITSP #2 requirements. Begin with the updated ITSP #1 document, then add it to the ITSP #2 paper.

Continue to use a title page from the ITSP #1 assignment that includes: The company name, title of assignment, your name,

Course and Section number and date. Use the numbering format in the assignment instructions above, for these sections:

IT Strategies
IT Portfolio Roadmap
Proposed Project
Risk Management
Risk 1: state the risk
(1): (explain the risk)
(2): (impact of the risk if not properly managed)
(3): (accept, reject, transfer, mitigate stated followed by the explanation on how management will be accomplished)
Risk 2: state the risk
(1): (explain the risk)
(2): (impact of the risk if not properly managed)
(3): (accept, reject, transfer, mitigate stated followed by the explanation on how management will be accomplished)
Risk 3: state the risk
(1): (explain the risk)
(2): (impact of the risk if not properly managed)
(3): (accept, reject, transfer, mitigate stated followed by the explanation on how management will be accomplished)
Risk 4: state the risk
(1): (explain the risk)
(2): (impact of the risk if not properly managed)
(3): (accept, reject, transfer, mitigate stated followed by the explanation on how management will be accomplished)
Business Continuity Planning
General steps of a BCP
Personnel involved with the BCP/roles related to the BCP
Three most important technological systems/justification for their continuity of operations
Specific steps to ensure these three technological systems remain operational
Write a short concise paper: Use the recommendations provided in each area for length of response. It’s important to value quality over quantity.
Content areas should be double spaced; table entries should be single spaced.
To copy a table: Move your cursor to the table, then click on the small box that appears at the upper left corner of the table to highlight the table; right click and COPY the table; put the cursor in your paper where you want the table and right click and PASTE the table.
Ensure that each of the tables is preceded by an introductory sentence that explains what is contained in the table, so the reader understands why the table has been included.
Use at least two resources with APA formatted citation and reference. Any course content should be from the class reading content, not the assignment instructions or case study itself. For information on APA format, refer to Content>Course Resources>Writing Resources.
Begin a Reference Page for resources required for this assignment. Use APA format for your reference page. Combine the references from Parts 1 and 2 into a single list at the end of the document.
Running headers are not required for this report; however, please include page numbers.
Writing should always be in third person.
Compare your work to the Grading Rubric below to be sure you have met content and quality criteria.
Submit your paper as a Word document, or a document that can be read in Word. Keep tables in Word format – do not paste in graphics. The paper should be uploaded to the ITSP #2 assignment folder.
Your submission should include your last name first in the filename: Lastname_Firstname_ITSP2

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