Topic: Normal accident theory
Paper details:
Despite our best efforts, systems can fail with tragic consequences. Normal Accident Theory provides us with a framework that helps explain why these accidents occur.
Initial Post Instructions
Answer the following questions when developing your post:
What is a normal accident?
How does a system’s level of complexity and coupling influence its performance?
Why are mental model and traps (aka archetypes) beneficial and of concern when dealing with systems? Is one more problematic than the other?
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