What do you think it is like to work at the agency? What might the agency look like through the clients’ eyes?Explain

Journal: Visit an Agency and Reflect

In your textbook, you read about working in an agency. Now you will explore a bit closer how the agency looks from your perspective and that of a client. The definition of a human services agency is so broad that you likely visit one frequently. Go sit in the waiting room of a human services agency in your community

What do you think it is like to work at the agency? What might the agency look like through the clients’ eyes?

If you worked at the agency, what do you think your day-to-day challenges would be and why?

How could you suggest an improved experience or environment to support the agency’s clients?

It is important to understand the human services waiting room from the perspective of both an employee and a client in need of services

Develops a journal assignment with an organized, clear point of view or idea using rich and significant detail; supports ideas with direct references to course materials

Develops a journal assignment with a point of view or idea using adequate organization and detail; supports ideas by referencing course materials

Develops a journal assignment, but the assignment includes gaps in organization and detail; ideas are vaguely supported by course materials

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