Read the YakkaTech, Inc. Case Study on pp. 181-182 in your textbook and then write a report that answers each of the questions listed below (not the questions following the case study in the textbook):
1) What symptom(s) in this case suggest that something has gone wrong?
2) Explain the causes of these symptoms using the Job Characteristics Model (discussed in your textbook on pp. 169-172). Be sure to address the core job characteristics of skill variety, task identity, task significance, autonomy, and feedback.
3) What job design practices should YakkaTech executives take to correct these problems? Be specific.
It is not necessary for you to retype the questions in your report, but be sure to number your answers to correspond with the questions.
This report should be a minimum of 3 full pages (double-spaced – approximately 750 words), excluding header, cover page, and/or references, using 12-point font and 1-inch margins.
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