Quality Management
Description
Case Study: In 1999, NASA lost the Mars Climate Orbiter, a 338 kg robotic space probe (with a cost of $327.6 million dollars) due to a failed translation of British units into metric units in the mission software. This mistake triggered an unintentional de-orbit of the probe and its subsequent disintegration in Mars’ upper atmosphere.
Read NASA’s release “Mars Climate Orbiter Failure Board Releases Report, numerous NASA actions underway in response” (
Write a response that details the issues of the case, particularly as they relate to quality, and addresses the following questions:
Which quality approaches, methods and tools would you propose to mitigate each of the 8 contributing factors identified in the release?
Which considerations would you take in order to implement your proposals within the organization?
Last Completed Projects
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