Compare the Holland America Cruise Line crisis (the fire in the boiler room) to Carnival’s Costa Concordia Crash off the coast of Italy in 2012. What are the similarities and differences between the two responses, and what can be learned from them? Be sure to incorporate your readings on the role of culture in crisis communication when forming your response.

Crisis Discussion

Compare the Holland America Cruise Line crisis (the fire in the boiler room) to Carnival’s Costa Concordia Crash off the coast of Italy in 2012. What are the similarities and differences between the two responses, and what can be learned from them? Be sure to incorporate your readings on the role of culture in crisis communication when forming your response.

Last Completed Projects