Reflecting on your e-portfolio work, the topic you chose in your earlier assessment, and looking at your company from an organisational level, or department level, critically assess the operational methods and strategies adopted to provide the product(s)/service(s) in a way that give(s) maximum satisfaction to the customers or clients.

Operations Management

PART 1

All the below tasks should be based on Shionogi (A Japanese Pharmaceutical Company) and the Functional Group is Clinical Operations.

Include company logo and relevant images

Tasks

Introduction of the company – Shionogi (A Japanese Pharmaceutical Company) and the Global Clinical Operations Functional Group – 300 words Max

Create a transformation diagram for a process that is regularly carried out in the Clinical Operations Group in Shionog.

300 words Max

Create a polar diagram comparing two operations, one of which must be the company of your choice used in previous activities.

300 words Max

Why is operations strategy important in all types of organisations? – 300 words Max

PART 2

Create a Hayes and Wheelwright’s four-stage model for Shionogi. (choose the best example to reflect in this model) – 300 words Max

Stage 1 – Internal neutrality poorest level, holding the company back.
Stage 2 – External neutrality breaking out of stage 1 starting to compare with others.
Stage 3 – Internally supportive amongst the best in the market.
Stage 4 – Operations function provides a foundation for competitive success.

Create a supply chain diagram for Shionogi – 300 words max

Is supply chain management more important in some sectors than in others and in which sectors does it have the greatest impact? Can you explain why?

  250 words Max

Create a EOQ for the Shionogi (perhaps for Drug stocks etc) – 300 words Max

Investigate the type of inventory held by your organisation; Why do they have inventory; how much do they order and how do they make those decisions?

– 250 words Max

Individual assessment supported by Portfolio evidence (all above as part of portfolio). Choose one topic from the following and apply this topic to Shionogi. Complete a brief report to your CEO. How does Shionogi apply one of the three topics below to their process areas and why?

350 words Max

Lean Operations

Continuous Improvement (Selected)

Corporate Social Responsibility (CSR)

PART 3

Is project management important in all types of organisations? Can you think of at least one example of a well or poorly managed project to illustrate your opinion?

– 300 words Max

Create a work breakdown structure for Shionogi.

300 words Max

Create a quality cost table for Shionogi.

300 words Max

Individual analysis of Shionogi in your home country.

Question 1

Reflecting on your e-portfolio work, the topic you chose in your earlier assessment, and looking at your company from an organisational level, or department level, critically assess the operational methods and strategies adopted to provide the product(s)/service(s) in a way that give(s) maximum satisfaction to the customers or clients.

A good answer will identify the criteria identified each week in your e-portfolio. You should define the principal operations tasks to satisfy these criteria.

Analyse the process strategies and procedures employed to ensure that these tasks are carried out as effectively as possible.

The assignment must be presented in the form of a short report of approximately – 300 words Max

Question 2

Critically review and reflect upon your understanding and appreciation of operations management for a Line Manager with reference to your portfolio and contemporary operations management theory, what are the main challenges facing Line Managers. Write a reflective essay – 500 Words Max

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