Reflect on what Spencer could have done differently to prevent Jeff’s defensiveness and to more productively engage him in a performance discussion.

Description

This is a 2-part assignment.

PART 1: INSTRUCTIONS:

In part 1, write the format as if you are having a webcam interview. You are speaking as if you are the HR Manager.

Read “Part I:

Providing Feedback Using Video” for further instructions. Part 1 should be 1 page. Part 1 doesn’t just need any reference page or apa style. Part 1 should just be the video in writing format.

Review Case Study 9-3, “Preventing Defensiveness” in Chapter 9. In this case study, you will review a dialog between Jeff and his manager, Spencer, as they discuss Jeff’s performance over the previous quarter.

Reflect on what Spencer could have done differently to prevent Jeff’s defensiveness and to more productively engage him in a performance discussion.

As the HR director, you will be meeting with Spencer to provide coaching on delivering performance feedback more effectively in future conversations. Consider what you have learned in Chapter 9 about the characteristics of effective feedback. Click the Submit Assignment button to begin your video response as if you were speaking with Spencer directly.

Your video feedback to Spencer should

Describe Spencer’s performance.

Evaluate how Spencer interacted with Jeff and responded to his defensiveness.

Provide a statement of confidence in support of Spencer.

Involve Spencer in determining how to improve his performance in the future.

Part 2:INSTRUCTIONS:

For the second part of your assignment:

Reflect on your video recording by generating alternative statements or actions that you would make.

Evaluate your verbal and nonverbal response by identifying strengths and areas of opportunity.

Identify ways of minimizing defensiveness that were not presented satisfactorily.

formatted according to APA style as outlined in the Writing Center.

Must include a separate title page with the following:

Title of paper

Student’s name

Course name and number

Instructor’s name

Date submitted

Must use at least two scholarly and/or credible sources, in addition to the course text.Must document all sources in APA style as outlined in the Writing Center.

Must include a separate references page that is formatted according to APA style as outlined in the Writing Center.

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