Write a case study based on your own experiences (or friend/family) or observations in which you describe one of the following events or communications in a hospital :a nurse-physician, nurse-patient, doctor-patient or healthcare administrator- patient. Explain how this event or communication can adversely affect patient.

Hospital Case Study: Communication in the Healthcare Environment

1. Write a case study based on your own experiences (or friend/family) or observations in which you describe one of the following events or communications in a hospital :

a nurse-physician, nurse-patient, doctor-patient or healthcare administrator- patient. Explain how this event or communication can adversely affect patient.

How does it affect the employee’s satisfaction with work.  (Give each person a first name) You could also create your own fictional scenario or describe an interaction from a movie or program.

a) Tell the story….what happened?  Put details in about the workplace environment.   (2 paragraphs)

b) What are 2 negative possible outcomes of this interaction? (1-2 paragraphs)

c) End the case study with asking the question:   What should be done, and by whom, to resolve this problem?

d) Apply 4 concepts from the second half of the course ( chs 8, 9, 10, 12, 14) in your solution to the problem (part c)  underline them and cite the chapter the concept is from (Ch 10, p ?).

Use the following concepts in the paper.

Concept 1: Proletarianization (Chapter 8 Page 206)
Concept 2: Defensive Medicine (Chapter 8 Page 216)
Concept 3: Biomedical Model (Chapter 12 Page 319)
Concept 4: Informed Consent (Chapter 12 Page 322)

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