Describe a customer experience you have personally encountered where the goods or service or both were unsatisfactory . Suggest ways for the organization to improve its goods / service. Determine the element(s) of operations management that must be reevaluated.

The Value Chain Concept”
Describe a customer experience you have personally encountered where the goods or service or both were unsatisfactory .
Suggest ways for the organization to improve its goods / service. Determine the element(s) of operations management that must be reevaluated.

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