How much leeway should an employer have in setting standards for conduct, customer interaction, and attire in the workplace?

6-1 Case Study: Starbucks

After reading the article and considering additional research, address the following questions :

Do you think the administrative law judge and the National Labor Relations Board went too far in overruling Starbucks? Why or why not?

How much leeway should an employer have in setting standards for conduct, customer interaction, and attire in the workplace?

Does the NLRB decision unfairly limit Starbucks in the management of the stores? Why or why not? What is your view of the court’s decision?

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