How do you prepare yourself for delivering this message? What will you include in your message? What resistance might you anticipate and mitigate in your messaging?

You have just attended a quarterly meeting of the healthcare system’s strategic planning team. Due to a downturn in financial standing, cutbacks are being make to the professional development budget. Within the next quarter, the organization will phase out tuition reimbursement benefits. As chief nursing officer, you will need to convey this message to the nursing services department.

How do you prepare yourself for delivering this message?
What will you include in your message?
What resistance might you anticipate and mitigate in your messaging?
In what way might “grapevine” communication impact your plan for delivery?
With these elements in mind, describe your plan for communicating this message.

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