What do we want this e-commerce site to do for our business?

Q1: In the systems ______________ of the SDLC, you try to answer the question, “What do we want this e-commerce site to do for our business?”
Design step
Analysis/planning step
Testing step
Implementation step

Q2: A good e-commerce website design should avoid:
A: Annoying graphics or sounds that you cannot turn off
B: Pages that work, load quickly, and point the customer toward your product offerings
D: One or two clicks to purchase
C: Multi-browser functionality
Q3: ________________ verify that links on pages are still valid and identify orphan files, or files on the site that are not linked to any pages.
A: Dynamic Page Generation Tools
B: Web Content Management Tools
C: Merchant Server Tools
D: Site Management Tools

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