Describe characteristics of cultural intelligence, its importance for global business leaders, and approaches to developing it.

Cultural intelligence
1. Describe characteristics of cultural intelligence, its importance for global business leaders, and approaches to developing it.
2. Explain the major cultural dimensions and related communication practices.
3. Name and describe key categories of business etiquette in the intercultural communication process.
4. Identify how generational, gender, and other aspects of diversity affect workplace communication.

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