Demonstrate the tools for deciding when and which decision models to use for specific problems. Build an understanding of the kind of problems that is tackled using spreadsheet modeling and decision analysis.

Interactive discussion
MGT324
Week 2: Interactive activity
2.1 Learning Outcomes:
Define the foundational elements of government and public administration.
Construct a working definition of public administration and discuss key elements that are essential to the field.
2.2 Action Required:
Watch the video at the following link

2.3 Test your Knowledge (Question):
What is public administration?
What are the main elements of public administration?
MGT404
Learning Outcomes:
Describe and compare three major theories of planned change. (MLO 2.1)
Explain how planned change can be adopted to fit different contexts. (MLO 2.3)
Critique the practice of planned change. (MLO 2.4)
Discuss the roles and characteristics of OD practitioners. (MLO 3.1)
Describe the competencies required of effective OD practitioners. (MLO 3.2)
2.2 Action Required:
Required Readings:
Chapter 2: The Nature of Planned Change
Chapter 3: The Organization Development Practitioner
TEXTBOOK: Cummings, T., & Worley, C. (2015). Organization development and change. (10th ed.). Stamford, CT: Cengage Learning. ISBN#: 13 9781133190455 (print), ISBN#: 13 9781285800967 (e-text).
Recommended Readings:
Pregmark, J. E. (2022, February 21). Renewing models for change. The Learning Organization, 29(3), 255–274. https://doi.org/10.1108/tlo-05-2021-0056
2.3 Test your Knowledge (Question):
Discuss the importance of planned change and its impact on the organization.

MGT 421
2.1 Learning Outcomes:
Describe the interpersonal communication process and barriers to effective communication.
Explain how emotional hijacking can hinder effective interpersonal communication.
Explain how self-awareness impacts the communication process.
Describe how self-management impacts the communication process.
Explain and evaluate the process of active listening.
Describe and demonstrate effective questions for enhancing listening and learning.
Explain strategies to sight-read the nonverbal communication of others.
Identify common communication preferences based on motivational values.
Explain how extroversion-introversion impacts interpersonal communication.
Explain the role of civility in effective interpersonal communication and the common types of incivility in the workplace
2.2 Action Required:
Chapter 2 in BUSINESS COMMUNICATION: Developing Leaders for a Networked World, Peter Cardon, 4th Edition McGraw-Hill Education
Watch the short video at the following link
Incivility – Disrespect at work place. – YouTube

2.3 Test your Knowledge (Question):
In chapter 2, you learn about Emotional intelligence and its four domains. Reflect on a recent time your lack of (self-awareness or self-management) led you to make a poor decision. Describe what happened.
After watching the video, summarize some forms of workplace incivility

MGT425
2.1 Learning Outcomes:
Find some structured ways of dealing with complex managerial decision problems.
Explain simple decision models and management science ideas that provide powerful and (often surprising) qualitative insight about large spectrum of managerial problems.
Demonstrate the tools for deciding when and which decision models to use for specific problems.
Build an understanding of the kind of problems that is tackled using spreadsheet modeling and decision analysis.

2.2 Action Required:
Watch the short video in the following link:

2.3 Test your Knowledge (Question):
What is Modeling? Write the different types of models.
List the five Benefits of Business Models.

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