Requirement: 11-point font, no more than double spaced, one-inch margins and APA style, in-text citations with a ‘Works Cited’
Overview of case: number 5 case Ticketmaster and Taylor Swift
https://www.provokemedia.com/long-reads/article/crisis-review-the-top-21-crises-of-2022-(part-1-of-3)
The Situation Analysis (4 pages): (the following attachment has the guide of this part)
Fully assesses the situation affecting the company and its current/potential impact on the organization’s results, operations, reputation, and the attitudes, commitment, and engagement of key publics (stakeholders), including employees .
a. Situation: A detailed description of the issue or event; the reason to communicate.
b. Magnitude: The estimated impact of the situation on the company’s results, operations, reputation, and attitudes, commitment, and engagement of key publics (stakeholders), including employees.
c. Affected Publics: Which publics (stakeholders) are affected most? How are they likely feeling and reacting to the current issue(s) facing the company?
develop three Organization/Business Objectives for Ticketmaster’s communication plan (1 page):
What are the desired changes in our company, business environment, or competitive position? Use SMART. https://artsmidwest.org/resource/smart-goals-for-a…
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