Why was Johnson & Johnson able to recovery so quickly from the crisis as compared to Three Mile Island? How could crisis communication training have better served the leaders in the Three Mile Island incident?

Crisis Management-DB 2

In week 1, you learned about and discussed the crisis at Three Mile Island. This week you will learn about the Tylenol Crisis. First, review all materials listed below in the Resources for Assessment section. Then, compare and contrast the leadership qualities exhibited during the Three Mile Island crisis versus the leadership qualities exhibited during the Tylenol Crisis.

Why was Johnson & Johnson able to recovery so quickly from the crisis as compared to Three Mile Island?
How could crisis communication training have better served the leaders in the Three Mile Island incident?

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