Compare its hotels to other competitors on the following attributes: convenience of location, friendly personnel, value for money, good housekeeping services, and prompt check out procedures.

Question 1:A major hotel chain wants to compare its hotels to other competitors on the following attributes: convenience of location, friendly personnel, value for money, good housekeeping services, and prompt check out procedures.
Help the hotel chain rate its hotels by designing the following:
a. A Likert scale
b. A semantic differential scale
c. A graphic rating scale

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