Discuss what you have learned about high performance and balanced scorecards/competing forces. Are measures missing? What measures are superior? What is your root cause analysis of what makes an organization high performing?

WK 10 Results Management

Each topic question should comprise a minimum of 250 words and should contain at least 2–3 peer-reviewed references. APA style

Assessing Outcomes:
Q1 – Discuss what you have learned about high performance and balanced scorecards/competing forces. Are measures missing? What measures are superior? What is your root cause analysis of what makes an organization high performing?

Defining Quality:
Q2 – Define what quality healthcare means from the perspective of one or more of these groups:

Providers
Patients & Family
Payers
Public Health
Political Players
Policy/Advocacy

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