Description.
Manufacturing company with 200 employees supplying parts to the automotive industry is planning to implement a programme of Total Quality Management (TQM). You are required to prepare a report for the company’s managing director.
1.During your fact finding and data collection visit at the company one of the manufacturing engineers discusses concerns about the number of defects with a process. You are given the following data to investigate the process and report back.
You decide on constructing manual control charts and commenting on the process.
The sample size is five and the specification is 60.02.0.
You also decide to investigate process capability and comment.
In your report provide conclusions and recommendations for the management.
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