Pretend that you are a project manager, leading a project at a large health system. Discuss how you might determine what the customer thinks is quality? How would you approach ensuring that quality is met for your customer?

Description

1. Describe what your definition of quality is.

2. Pretend that you are a project manager, leading a project at a large health system. Discuss how you might determine what the customer thinks is quality? How would you approach ensuring that quality is met for your customer?

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