List and explain Gagne’s nine events of instruction by applying them to a customer service training lesson for GenY & GenZ Sales Associates at a retail clothing chain.

List and explain Gagne’s nine events of instruction by applying them to a customer service training lesson for GenY & GenZ Sales Associates at a retail clothing chain. In addition, include an introduction and conclusion with analysis. Support your answers with concepts from the textbook and external sources.

Cite your sources using APA style.

 

• Detailed description and summary of 9 events, which includes an Introduction, Analysis and Conclusion with no errors.

• Report includes a well proven benefit analysis.

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