Watch the video: “ISO Standard Explained | What is ISO | Benefits of getting ISO certified | How to get ISO certified? (12:15m)” and write a summary of the learnings and key takeaways.

1.Chapter 14 – ISO9000 & Total Quality: The Relationship

Instructions: Watch the video: “ISO Standard Explained | What is ISO | Benefits of getting ISO certified | How to get ISO certified? (12:15m)” and write a summary of the learnings and key takeaways. (Minimum of 150 words).

2.Chapter 18 – Optimizing and Controlling Processes Through Statistical Process Control.

A production process for the JMF Semicon is monitored using x-bar and R charts.

10 samples of n=15 observations have been gathered with the following results:

Sample               Mean Range
1 251                   29
2 258                   45
3 233                   36
4 275                   25
5 234                   35
6 289                   20
7 256                    3
8 265                   19
9 246                   14
10 323                 46

a. Develop a control chart and plot the means.

b. Is the process in control? Explain.

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