Topic: Conflict
Paper details:
Read: Toegel, G, and Barsoux, J. (2016) How to Preempt Team Conflict. Harvard Business Review. 94(6), p78-83.
Discuss the authors’ findings. What are your thoughts on focusing on how “people look, act, speak, think, and feel” and resolving team conflict?
Also
Read: Sasser, W., Pfeffer, J. and Falcone, P. (2011) Challenge the boss or stand down. Harvard Business Review. 89(5), p.137-145
Discuss the authors’ findings. What would you do if you were in Tom’s shoes? If you were to advise Frank, what suggestions would you have for him to ease the tension with Tom?
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