Knowledge Management Value Chain
Description
Individual Presentation (10 minutes)
You will investigate the Knowledge Management System within the NHS Hospital sector within Wales, UK:
a. On an individual basis you are to produce and present a PowerPoint slide depicting one area of the Knowledge Management Value Chain (KMVC) for the hospital sector in Wales.
The areas are:
Knowledge Acquisition, Knowledge Storage, Knowledge Dissemination, and Knowledge Application.
You should consider the strengths and areas for improvement in the one area you are discussing;
b. Your PowerPoint should consist of one slide only showing your KMVC area.
c. You should produce supplementary notes (approx. 500 words), including a reference list, to support your presentation.
• Is it at this stage that actual internalisation happens?
• Is ‘hands-on’ experience necessary? (Knowledge is a lived experience after all)
• How is knowledge applied to improve processes within the organisation or the products and/or services produced/offered by the organisation?
• Is the application of knowledge evaluated?
• Does the organisation review how useful the knowledge has been or what impact it has had?
• How do they/do they ensure knowledge is being used most effectively?
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