You have just been hired as Manager for Customer Service at Lawn and Order. write a one-sentence summary of the problems you see in the company, according to the scenario.

Technical Writing: Report to a Supervisor

Read the instructions for that assignment. Then answer the following questions:

1. You have just been hired as Manager for Customer Service at Lawn and Order. write a one-sentence summary of the problems you see in the company, according to the scenario.

2. In UMGC’s OneSearch interface, find one article on the concept of separation of duties for employees in an organization. Provide the author(s) and title of the article.

3. For your search on the concept of separation of duties, select Scholarly (Peer-Reviewed) Journals. Select one article in your search list and provide the author(s) and title of the article. If you do not see any hits, reword your search terms in order to find a scholarly article on separation of duties.

4. Select one of the other concepts mentioned in the writing assignment instructions (mandatory vacations, job rotation policies, IT confidentiality agreements, or agreements with vendors on login and password information). Then, in UMGC’s OneSearch interface, find one article on this concept. Provide the author(s) and title of the article.

5. This question links the assignment to your personal experience: Have you ever had to write a report or document at work for which you had to understand your audience and consider your wording in order to persuade your audience? If so, describe the situation in one paragraph (without revealing the name of the organization or any names of individuals).

If you do not have a previous work situation of this nature, write a paragraph describing how your wording and your tone need to accommodate Chris Taylor, the founder and owner of Lawn and Order, to persuade him.

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