Imagine that you have been invited to help Four Seasons launch the retail outlet from your shopper report as their new lobby store. Consider the Four Seasons service description and compare their high standards with your retail experience.

You are going to secret shop any retail outlet that is convenient to your home. Complete the form answering the yes/no questions. If it’s a “kind of,” it’s a “no.” Take careful notes about your experience and complete the two narrative sections using a minimum of 150 words in each. (artifact 1) Read the Four Seasons Case Study on […]

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