Which are pertinent in this case? What do you believe caused these problems? What were the failures of control systems, at all levels, What allowed the dysfunctional behaviors to go unchecked? What was the roles of the Board? Why did they not intervene?
From 2011 until 2016, the employees of the Community Bank, Wells Fargo’s Consumer retail banking arm, opened 2 million unauthorized customer accounts and credit cards and sold products and services to customers under false pretenses in an effort to increase sales and drive up profits. As you have observed while reading the case, there were […]