What new concepts, skills, models, approaches, or ideas stand out for you as particularly interesting and provocative? Why are they so significant to you?
Essay Guidelines Background: Four interesting research findings form the rationale for this course being essential for Public Managers who want to be successful and effective in resolving disputes in their workplace environment.First, research in Emotional Intelligence supports the view that understanding ourselves (self-awareness and self-management), understanding others (social awareness) and managing relationships (interpersonal and conflict […]