Apply the 3-Step Problem Solving Approach:Step 1: Define the problem city officials wanted to fix. Step 2: Identify the potential causes of this problem. (Consider also the common reasons rewards fail to motivate.) Step 3: Make your recommendations.
Garbage . . . Not Just The Work But The Outcomes, Too In an effort to cut costs, Albuquerque city officials decided to stop paying their garbage collectors for working overtime. This decision had a noticeable impact on the quality of their performance. This exercise is important because managers must consider how decisions about the […]