Prepare a Letter of Adjustment and Apology for Services Charged in Error; Charges to Be Reversed
BUSINESS COMMUNICATIONS Description Letter of Adjustment and Apology for Services Charged in Error; Charges to Be Reversed The regional manager of Flies Electronics, Elias Smith, gets an irate letter from Izabel Perez, a mad customer. The letter indicates a copy has been sent to Susan High, the president of the company, headquartered in California. The […]