How does the Ritz-Carlton foster a high level of employee commitment and ensure a high quality of guest service?Discus
Case Study: The Ritz-Carlton The Ritz-Carlton is an outstanding hotel providing luxury service to its guests. In contrast with the standard goals of typical business hotels—to provide a home away from home—the Ritz-Carlton decided to take it a step further and provide luxury accommodation to industry executives, meeting and corporate travel planners, and other affluent […]