Critically discuss the benefits, quantitative and qualitative, of your ‘improved’ process. Compare your observations of the organisation selected with the operations management literature.
Operations Management Description Select an operation (a process) with which you are familiar. The process could be one from a past or current place of work, one that you are able to observe and collect data from. The organisational process should not be drawn from a published case study. Apply the Hayes and Wheelwright strategy […]