Consider the following business processes. Identify which of these models can be automated and justify your choice.
All these questions (except number one) are from the book “Fundamentals of Business Process Management”, 2nd Edition, by Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers, Springer. 1– Scenario: Disability Insurance Claims Handling at InsureIT We consider the following business process for handling insurance claims for disability insurance (Disability Insurance is a form […]