Demonstrate your knowledge of effective communications considering diverse human perspectives. Analyze the elements, principles, levels, barriers, and strategies used in both the original confrontation and your improved approach in restating the confrontation by applying material from the course.
Read the following advice on negotiation techniques. Shapiro, D. A startling case demonstrates the power of empathy . Leadership Briefings, 36, 9–12. https://csuglobal.idm.oclc.org/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=151890396&site=eds-live Describe a difficult confrontation that you experienced. Why was the confrontation difficult? What was the point at which the conversation became confrontational? This difficult confrontation can be a personal or career-related confrontation. […]