Do you agree with OEI management that one technician can meet the average 3-hour service call guarantee? Why or why not?
The purpose of this assignment is to apply a waiting line model to a business service operation in order to recommend the most efficient use of time and resources. Use the information in the scenario provided to prepare a managerial report for Office Equipment, Inc. (OEI). Scenario Office Equipment, Inc. (OEI) leases automatic mailing machines […]