If the theme park had made the refund mentioned, do you believe the amount of the refund belongs to the disappointed park attendee or to your hotel?Discuss
You are the manager of a franchised, 90-room limited-service hotel property located across the highway from 7 Flags, a major amusement park that is extremely busy in the summer. One of the most popular family packages your hotel sells includes a two-night stay (in on Friday night, out on Sunday morning), complimentary breakfast, and tickets […]