Explain how your selected organization applies the six steps from key customer-focused practices for quality management in the customer focus to meet or exceed customer requirements.
Managing for Quality and Performance Excellence 6-8 pages 4 resources (citations) Prior to beginning work on this final paper, read Chapters 10, 11, and 12 in the course textbook. It is recommended to review Chapters 1, 2, and 3, too. For this final paper, you will be reviewing and reflecting on the quality management concepts […]