How would you conduct the first three phases of mediation (Moore, p. 186) and establish trust, rapport, and credibility among parties to the conflict?
Over the last 7 weeks, you learned about both the theoretical side and the practical side of the conflict. You’ve seen yourself in a conflict situation, and you’ve seen yourself as the mediator of a conflict. This week, you will combine all the information, and then you will analyze and set the stage for successful […]